Important information about our services, limitations, and your responsibilities.
Please read this disclaimer carefully before using our services. By using AutoShine Pro services, you acknowledge that you have read, understood, and agree to be bound by the terms of this disclaimer.
While we strive to provide the highest quality car wash and detailing services, we cannot guarantee specific results for every vehicle. The effectiveness of our services may vary based on the age, condition, and type of your vehicle, as well as environmental factors and previous treatments.
Our services are designed to improve the appearance and condition of your vehicle, but we cannot reverse all types of damage or wear. Some issues may require specialized treatment or may be beyond the scope of our standard services.
We use professional-grade products and techniques, but results may vary depending on individual vehicle characteristics, maintenance history, and environmental exposure. We will discuss any limitations or concerns with you before beginning service.
We are not responsible for damage to your vehicle that existed before our service. This includes scratches, dents, paint damage, interior wear, or any other pre-existing conditions. We will document the vehicle's condition before service and note any existing issues.
Some types of damage may become more visible after cleaning, as dirt and grime can sometimes hide or mask existing problems. This is a normal part of the cleaning process and does not indicate that we caused the damage.
We recommend that you inspect your vehicle thoroughly before service and inform us of any existing damage or concerns. This helps us provide the best possible service while protecting both parties.
Our services may be affected by weather conditions, including rain, extreme temperatures, humidity, and other environmental factors. We reserve the right to reschedule services if weather conditions could affect the quality of our work or the safety of our staff.
Some cleaning products and techniques may be less effective in certain weather conditions. We will inform you of any limitations and may recommend alternative timing or approaches for optimal results.
Environmental factors such as pollution, tree sap, bird droppings, and other contaminants can affect the longevity of our services. We will provide guidance on maintaining your vehicle's appearance between services.
We use professional-grade products and equipment, but we cannot guarantee that all products will be suitable for every vehicle or surface. Some vehicles may have special requirements or restrictions that limit our service options.
We follow manufacturer guidelines and industry best practices, but individual results may vary. Some products may not be compatible with certain vehicle finishes or previous treatments, and we will inform you of any limitations.
Our equipment is regularly maintained and calibrated, but mechanical issues can occasionally occur. We will inform you of any equipment limitations and work to resolve issues promptly.
Customers are responsible for ensuring their vehicle is in safe condition for our staff to work on. This includes proper parking, accessible doors and compartments, and safe access to all areas that need cleaning.
Customers must remove all personal belongings and valuable items from their vehicle before service. We are not responsible for items left in vehicles during service, regardless of their value or importance.
Customers must provide accurate information about their vehicle and any special requirements or concerns. Failure to provide accurate information may affect the quality of service or result in additional charges.
Our liability for any damages or issues arising from our services is limited to the cost of the service provided. We maintain comprehensive insurance coverage, but our liability does not extend beyond the scope of our service agreement.
We are not liable for any indirect, incidental, or consequential damages arising from our services. This includes but is not limited to loss of use, loss of time, or any other indirect costs or damages.
Our insurance coverage is designed to protect both our business and our customers, but coverage is subject to the terms and conditions of our insurance policies. We will work with our insurance provider to handle any legitimate claims professionally.
We guarantee the quality of our workmanship and will address any service issues promptly. However, our guarantees are limited to the specific services performed and do not extend to pre-existing conditions or damage caused by factors beyond our control.
Our service guarantees are valid for a limited time period and are subject to proper vehicle maintenance and care. We will provide specific guarantee terms for each service type and explain any limitations or conditions.
Some services may include manufacturer warranties for products used, but these are separate from our service guarantees and are subject to the manufacturer's terms and conditions.
We may use third-party products or services as part of our car wash and detailing services. While we carefully select our suppliers and products, we cannot guarantee the performance or quality of third-party products or services.
Any warranties or guarantees provided by third-party manufacturers are separate from our service guarantees and are subject to the manufacturer's terms and conditions. We will provide information about applicable manufacturer warranties when available.
We are not responsible for any issues arising from third-party products or services, including but not limited to product defects, compatibility issues, or manufacturer recalls.
We are not liable for any delays, cancellations, or service issues caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, equipment failures, or other force majeure events.
In the event of such circumstances, we will make reasonable efforts to reschedule services or provide alternative arrangements. However, we cannot guarantee that all services can be completed as originally scheduled.
We will communicate with customers about any delays or cancellations as soon as possible and work to minimize inconvenience while maintaining safety and quality standards.
Any disputes arising from our services will be resolved through direct communication and, if necessary, through appropriate legal channels. We encourage customers to contact us first to resolve any issues amicably.
These terms are governed by the laws of India, and any legal proceedings will be conducted in the appropriate courts of Bangalore, Karnataka. We maintain the right to defend ourselves against any unfounded claims or allegations.
Our liability is limited as described in these terms, and we reserve all rights and defenses available under applicable law. We will work in good faith to resolve any legitimate concerns or issues.
If you have any questions about this disclaimer or need clarification about our services, please contact us using the information provided below. We are committed to providing clear information and addressing any concerns you may have.
Our customer service team is trained to help you understand our services and limitations. We encourage you to ask questions and seek clarification before booking services to ensure your expectations are properly aligned.
For urgent matters or service-related issues, please call our main number. For general inquiries or detailed questions, email communication allows us to provide comprehensive responses.
Last Updated: December 2024
This disclaimer is effective as of the date listed above and applies to all services provided by AutoShine Pro.