Your privacy is important to us. This policy explains how we collect, use, and protect your information.
We collect information you provide directly to us, such as when you create an account, book a service, or contact us for support. This may include your name, email address, phone number, vehicle information, and service preferences.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, and pages you visit.
When you use our services, we may collect information about your vehicle, service history, and preferences to provide you with better service and recommendations.
We use the information we collect to provide, maintain, and improve our services. This includes processing your bookings, communicating with you about your services, and providing customer support.
We may use your information to send you service-related communications, such as booking confirmations, service reminders, and important updates about your appointments.
With your consent, we may also use your information to send you promotional materials about our services, special offers, and other marketing communications.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted third parties who assist us in operating our website and conducting our business.
We may disclose your information if required by law or to protect our rights, property, or safety, or that of our customers or others. This includes responding to legal requests and protecting against fraud.
In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of the business assets, but will remain subject to the same privacy protections.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures.
We limit access to your personal information to employees, contractors, and agents who need to know that information to process it for us and who are subject to strict confidentiality obligations.
You have certain rights regarding your personal information, including the right to access, update, or delete your information. You can also opt out of certain communications and control how we use your information for marketing purposes.
You may request a copy of the personal information we hold about you, and we will provide it in a commonly used format. You can also request that we correct any inaccurate information or delete your information in certain circumstances.
You have the right to withdraw your consent for certain uses of your information at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We also use analytics tools to understand how visitors interact with our website, which helps us improve our content and user experience. These tools may collect information about your browsing behavior and device characteristics.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.
We may integrate third-party services into our website, such as payment processors, analytics tools, or social media platforms. These services have their own privacy policies and data practices that are separate from ours.
When you interact with third-party services through our website, you may be subject to their terms of service and privacy policies. We are not responsible for the content or practices of these third-party services.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will investigate and take appropriate action to address any concerns about children's privacy.
We encourage parents and guardians to monitor their children's online activities and to help enforce our privacy policy by instructing their children never to provide personal information through our website without their permission.
If you are accessing our services from outside India, please note that your information may be transferred to, stored, and processed in India where our servers are located. By using our services, you consent to the transfer of your information to India.
We ensure that any international transfers of personal information are conducted in accordance with applicable data protection laws and with appropriate safeguards in place to protect your information.
We may use third-party service providers located in different countries to process your information. In such cases, we ensure that these providers maintain adequate data protection standards and comply with applicable privacy laws.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
If you have any questions about this privacy policy or our privacy practices, please contact us using the information provided in the "Contact Us" section below.
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us using the following information. We are committed to addressing your privacy concerns promptly and thoroughly.
You can reach us by email, phone, or mail, and we will respond to your inquiry within a reasonable timeframe. We take all privacy-related communications seriously and will work to resolve any issues you may have.
For specific privacy requests, such as data access or deletion, please provide as much detail as possible about your request to help us process it efficiently and accurately.
Last Updated: December 2024
This privacy policy is effective as of the date listed above and applies to all information collected by AutoShine Pro.